Contact · South Yarra · Telehealth Australia-wide

Ask us anything.

Most people arrive here with one of these questions. Pick yours, or write to us: we aim to reply within one business day.

How do doctors refer a patient?Do you see patients outside Australia?Do I need a referral?Phone or email?Which test is right for me?What's a discovery call?Can I use a test I already have?

Sometimes we can work with results from another laboratory, so please check with the team. Email your report and the date you were tested.

We'll let you know whether a retest is needed.

Email my results
  • Phone

    03 9007 2630

    Mon–Fri, 9:30am–4:30pm Melbourne time. The line gets busy; if we miss you, email and we'll come back to you.

  • Clinic

    Level 2, Hobson Street,
    South Yarra VIC 3141

    Consultations are by video, so there's no need to travel. Test kits are posted to you.

Quick answers.

If yours isn't here, email it. A person will reply.

Do I need a referral to see a doctor?

No. You can book a consultation directly. If you have a referral, email it and we'll add it to your file.

Do you see patients outside Australia?

Australia-wide. Select international patients may be seen; email to check.

Email us

Phone or email?

Email. The phone is open Mon–Fri, 9:30am–4:30pm Melbourne time, and it gets busy.

Which test is right for me?

The 2-minute quiz suggests which of our four tests to look at. Nothing is added to a cart.

Take the 2-minute quiz

What's a discovery call?

A 15-minute chat with our patient-care team. Not a medical appointment. No charge, no obligation.

Do I need to come to South Yarra?

No. Consultations are by video and kits are posted to you.

Practitioner referrals

Referring a patient? It's one email.

No portal login, no form. Send your referral letter to reception, include the patient's mobile and email, and our patient-care team will contact them to arrange the consultation.

  1. You email the referral to reception.
  2. We aim to contact your patient within one business day to book a video consultation.
  3. Any questions? Same address, or 03 9007 2630, Mon–Fri, 9:30am–4:30pm Melbourne time.
Send to

reception@themicrobiomeclinic.com.au

Please include

  • Your referral letterPDF or photo
  • The patient's mobile numberSo we can call them
  • The patient's email addressFor the booking link
  • Any recent results, if you have themOptional
Email a referral

Opens your mail app with the subject pre-filled

Prefer to talk it through?

Book a discovery call Take the 2-minute quiz

15 min · no charge · no obligation